We're In The People Business Life is hard enough for everyone around us. Together, we can start to reverse that trend.
Make Your Lab Experience, Effortless ...
We understand the demands on your time and your team. Our services take the complexity out of your lab processes, leaving you free to focus on what truly matters. From training your staff to ensuring smooth logistics and accurate billing, we remove the friction between your practice and the laboratory.
Provider Support
Team Training
One of the biggest challenges in a provider-lab relationship is avoiding mistakes in specimen collection, documentation, and communication. We provide comprehensive training programs that help your front desk, nursing, and clinical staff reduce errors and improve efficiency.
- Font Desk & Clinical Staff Training covers the right techniques for specimen collection, labeling, and documentation, minimizing billing and pre-analytical errors.
- Continuous Support when your team has any questions or encounters issues, our support team is just a phone call or email away.
Results You'll Notice
- Fewer errors in specimen collection and labeling
- Less time spent fixing avoidable errors
- Improved workflow efficiency
Logistics & Supply Management
Seamless, Behind-the-Scenes Logistics
Logistics should be the last thing on your mind. That’s why we handle everything from pickups to supplies without needing constant oversight on your end. Our automated system ensures that everything happens on schedule, so you always have what you need when you need it.
- Scheduled Pickups coordinated with your practice to schedule regular pickups of specimens. You never have to worry about missed pickups or delays in sample transportation.
- Automatic Supply Tracking that monitors your supply levels and automatically ship new stock when needed, so your team never runs out of essential lab supplies.
Results You'll Notice
- No interruptions in supply or specimen pickup
- Less need to manage inventory
- A smooth, hands-off process for your team
Billing Solutions
Transparent Billing Crafted Around Your Patients
The goal is to ensure prompt, adequate payment while removing surprises that can create anxious or angry patients calling your practice.
- Direct insurance billing is our standard billing process.
- For Cash Pay or No-Coverage plans, we provide your practice with a cash rate to ensure affordability and remove issues.
Results You'll Notice
- Transparent and easy billing
- Reduced administrative workload
- No more angry patients calling your practice
TOXICOLOGY TESTS
- 48 - 72 hr result
- Created for Pain Management
- CSA / DEA Compliant
- Specimen Validity Screen
NEXT DAY PCR TESTS
- 24 hr result
- Diagnosis & Target Treatment
- 99% Acc Sensitivity / Specificity
- UTI, STI, GI
- Respiratory & Wound
Improve Patient Satisfaction & Elevate Your Reputation
Every improvement reduces errors and enhances accuracy, ensuring your patients get the right care the first time. By minimizing mistakes and delays, we help you provide a seamless experience that builds trust and leads to higher patient satisfaction, ultimately boosting your practice’s reputation.
Stop allowing outside parties to undermine patient care. Take action today!
Custom Solutions
Tailored to Your Practice ...
Every provider’s office is different, and we understand that a one-size-fits-all approach doesn’t work. Whether you’re a small clinic or a larger group practice, Lab Interchange tailors our services to match your specific needs. We integrate with your current workflow and enhance it, without disrupting your processes.
Single Point of Contact
Unified contact means you’ll only ever need to communicate with one dedicated contact person who understands your practice and your needs.
Adaptable Systems
From handling multiple testing types to managing complex logistical arrangements, we provide solutions that adjust to your specific workflow.